Author: Susan

Thank you, NSF!

I just filed the final project report for my Career Award yesterday, so I’d like to give my personal thanks to the good folks...

Design as Bricolage.

The core problem of design is to use a problem-representation that can allow people to communicate the structures in their “mental jigsaw picture” to others.

Double Loop Learning in Design

Double-loop learning occurs when we question the values, assumptions and recipes-for-success that we typically apply to a situation. This type of paradigm-shift is essential...

Book Contents Now Available

Here is the Table of Contents for the my in-progress book: Title: Boundary-Spanning Design: How Information Systems Evolve Through Improvisation Contents (liable to change as...